Ivinghoe Parish Council
Buckinghamshire Libraries - Mobile Library Consultation
Ivinghoe Parish Council
I am writing to you as part of formal public consultation on the future of our mobile library services. The consultation starts on Wednesday 1st November and extends until Sunday 31st December.
The library service has generated savings of £2,350,000 over the last eight years and this represents a reduction to our budget of approximately 40%. The library service still has a challenging savings target, with over £500,000 needed to be saved over the next two years, and so we need to continue to look critically and creatively at every aspect of the service we provide.
Review of mobile library service
When we reviewed mobile library usage over the last two years we looked at the number of customers using our library services. We found that 511 customers solely use mobile libraries and do not visit a library building. We also found that at one third of the service stops made by our mobile library vehicles there was only one mobile customer using the service. The cost of running the mobile service is also high and increasing, with the average cost per item issued at a mobile library being substantially higher than items issued at library buildings.
We are proposing that from May 2018 the current mobile library service is discontinued. However, we are committed to ensuring that all of our mobile library customers will still be able to access library services and so we are proposing to put in place alternative community-based options. Under our proposals, mobile library customers could be served by a range of different options including the Home Library Service, wider provision of online library lending services and working with interested local communities to develop community-based options such as ‘click and collect’ schemes.
We are asking customers and residents to let us know what they think of our proposals. We have designed a survey and this will be available online until the closing date of 31 December 2017 at www.tinyurl.com/bucksmobile. Paper copies of the consultation will be available, on request, at main libraries and at mobile library service stops. We are emailing all of the customers who solely use mobile libraries and for customers who have not provided an email address we will be posting a letter, copy of the survey and a freepost address. We are also writing to all Parish Councils, Town Councils and Local Area Forums.
How you can help
I am keen that you should inform the consultation and hope that you will submit a survey form and/or email your views to me at this address Library@buckscc.gov.uk
I know that the mobile library service is valued by the residents who use it and I will be making every effort to put alternative arrangements in place if mobile services are discontinued. If you have any ideas as to how alternative service arrangements might be developed in your community I will be very happy to attend a council meeting and discuss these ideas. Deposit collections in community venues, click and collect, home library visits and library buddy arrangements can all be considered.
Head of Customer Focus
Find Ivinghoe Parish Council
County Hall, Walton Street, Aylesbury, Buckinghamshire, HP20 1XD